Job Summary:

The primary function of the Front End Supervisor is to provide overall day-to-day operational functionality of the department in support and in the absence of the Front End Manager; to ensure proper cash handling and loss performance by executing department protocol and company policies and procedures; to provide superior customer service; to ensure adequate receiving and stocking of Front End items and to meet objectives for sales, inventory turns, labour, merchandising.

Responsibilities:

• Responsible for staff supervision and evaluation, delegation, and efficiencies within the department, at the direction of the department manager
• May participate in the hiring, interviewing and training of new employees as well as taking on a disciplinary role, as per Big Carrot policy, at the discretion of the Department and Store Manager
• Ensures proper product merchandising and inventory ordering is completed at the direction of the department manager.
• Ensures the cash front is staffed: opens and closes at the appropriate time and the proper procedures are followed for cash transactions and bank deposits.
• Assists and oversees the general maintenance and appearance of the store/cash front ensuring a safe and pleasing environment for both customers and associates; request store maintenance when required.
• Assists the cashiers on the tills when there is a high volume of customers
• Resolves customer complaints ensuring exceptional customer service.
• Creates a positive environment amongst department employees, motivates staff to take responsibility and to make decisions based on experience
• Ensures all Front End equipment is running safely and efficiently; notifies the store management of any equipment malfunctions.
• Makes observations and documents day-to-day running of the department and confers with Department Manager on a regular basis regarding the state of the department.
• Adheres to and enforces the operational store policies and procedures, health & safety policies and procedures, the Occupational Health and Safety Act.
• Keyholder/ Manager on Duty responsibilities when necessary
• Any other job related duties required by Front End Manager.

Skills, Knowledge and Experience:

• Organized, consistently follows through on commitments, able to handle multiple demands.
• Ability to assist in the forecasting of sales and trends, and the budgeting of a retail department.
• Ability to analyze and interpret data as it relates to product placement and sales an asset.
• Customer service oriented attitude, leads by example.
• 2 Year Diploma in management or related education and/or 1+ years in supervisory position in the health food industry an asset.
• A background in holistic nutrition an asset.
• Must be available evenings and weekends.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Type: Part-time, Permanent

Hourly Rate: $17.50 per hour

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Job Summary:

Butchers cut, trim, or prepare meats (fish, chicken, pork, beef, etc) according to the sizes preferred by the consumers using knives, butcher's cutlery and powered equipment such as grinders and bandsaws.

Responsibilities:

• Provides outstanding customer service and maintains a positive work environment.
• Processing various meats and fish into preferred and department standard portions, sausages and burgers; operate butcher's cutlery and powered equipment like grinders, band saw, mincer, etc.
• Maintains clean and orderly work space, following health and safety, food safety, and organic certification protocols
• Properly wraps, scales and labels product
• Monitor the stock for buying and ordering, attending to product displays and customer needs
• Adheres to all operational, health & safety, and organic compliance policies and procedures when the above responsibilities are performed.
• Any other job-related tasks as required by the Meat Facility Department Manager.

Skills, Knowledge and Experience:

• High school diploma required.
• Minimum of 2 years of meat cutting experience; knowledge of “all natural” meat programs an asset
• Must have strong interpersonal and communication skills, both written and verbal, are essential
• Ability to provide and receive constructive feedback; able to follow direction
• Strong orientation to detail; strong analytical skills
• Ability to work varied hours/days as business dictates
• Strong customer service orientation
• Appropriate food handler’s certificate/card
• Must wear CSA-approved steel toed shoes while on duty.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Type: Part-time, Temporary

Contract length: 3 months

Hourly Rate: $20.25 per hour

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Job Summary:

Food Services and Food Assembly Staff are responsible for providing friendly and efficient customer service by portioning, slicing, assembling, wrapping, weighing, and labelling prepared foods. Staff are also required to assist with department cleaning and food prep as needed.

Responsibilities:

• Provide excellent customer service while efficiently serving and assembling food orders.
• Assist in portioning, packaging, and labeling prepared food items.
• In order to adhere to food health and safety standards, maintain a clean and safe work area.
• Follows all designated departmental methods and policies and procedures including, but not limited to, safe food handling and organic compliance standards for food preparation, storage, serving and clean-up.
• Performs all other job-related duties as assigned by Food Service Managers and Supervisors.
• Attends all required Organic Compliance trainings and follows designated protocols
• In the event that compliance of organic standards procedures cannot be met, notifies manager/supervisor or Standards Coordinator.

Skills, Knowledge and Experience:

• 1 year experience with food prep and food service.
• Ability to understand and carry out oral and written instructions
• Strong interpersonal skills
• Multi-task during periods of high customer volumes
• Must be available evenings and weekends

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Type: Part-time, Permanent

Hourly Rate: $16.55 per hour

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